How to contact us

One of the most important ways we can improve our service is by listening to your feedback and responding to your queries or complaints. If you have an enquiry which is not covered on the questions and answers page, please contact us via the appropriate mailbox or phone number listed below.

General enquiries

To make a general enquiry or contact a team within Education Scotland:

Media enquiries

Education Scotland places a high value on quality media coverage. As a key national body supporting quality and improvement in Scottish education, we welcome enquiries from journalists. Please contact media enquiries by:

How to make a Freedom of Information (FOI) request

Please send your request for information to our FOI and complaints team at the address below or via email, complaints@educationscotland.gov.scot

All information released by Education Scotland in response to FOI requests is published on the Scottish Government website. The Office of the Scottish Information Commissioner provides advice on making FOI requests.

Complaints

Please note, Education Scotland does not have the remit to investigate complaints or concerns raised about individual schools/teachers. 

To raise a complaint about Education Scotland, please read our customer guide then email our complaints and FOI mailbox or contact the general enquiries team who will pass details of your complaint to our official correspondence unit.

Or write to us at the following address:

Official Correspondence Unit,
Education Scotland,
Denholm House,
Almondvale Business Park,
Almondvale Way,
Livingston.
EH54 6GA