How to contact us
One of the most important ways we can improve our service is by listening to your feedback and responding to your queries or complaints. If you have an enquiry which is not covered on the questions and answers page, please contact us via the appropriate mailbox or phone number listed below.
General enquiries
To make a general enquiry or contact a team within Education Scotland:
- Phone: 0131 244 4330
- Email: enquiries@educationscotland.gov.scot
Media enquiries
Education Scotland places a high value on quality media coverage. As a key national body supporting quality and improvement in Scottish education, we welcome enquiries from journalists. Please contact media enquiries by:
- Email: mediaenquiries@educationscotland.gov.scot
- Phone: 0131 244 4330
How to make a Freedom of Information (FOI) request
Please note, Education Scotland does not hold individuals school/local authority records – these requests should be directed to the school/local authority.
Please send your request for information to our FOI team at the address below or via email, foi@educationscotland.gov.scot
All information released by Education Scotland in response to FOI requests is published on the Scottish Government website. The Office of the Scottish Information Commissioner provides advice on making FOI requests.
How to make a request for personal information, Subject Access request (SAR)
Please note, Education Scotland does not hold individuals school/local authority records – these requests should be directed to the school/local authority.
Please send your request for information to our team at the address below or via email, SAR@educationscotland.gov.scot
Complaints
Please note, Education Scotland does not have the remit to investigate complaints or concerns raised about individual schools/teachers.
To raise a complaint about Education Scotland, please read our customer guide then email our complaints mailbox or contact the general enquiries team who will pass details of your complaint to our correspondence team.
- Email: complaints@educationscotland.gov.scot
- Phone: 0131 244 4330
Or write to us at the following address:
Official Correspondence Team,
Education Scotland,
Denholm House,
Almondvale Business Park,
Almondvale Way,
Livingston.
EH54 6GA