How well does our performance demonstrate positive impacts?

Themes

• analysis and use of data and other information
• monitoring progress
• impact on learners and communities

Analysis and use of data and other information

We systematically gather, analyse and use appropriate data and other relevant information very well to improve services and demonstrate positive impacts. We use key information efficiently to identify existing and emerging needs and to regularly set and review priorities and targets. We work very well with partners to share key data and other information to inform and support improvement. We have a strong, shared understanding of what data and other information we require and how we will gather and analyse it, to best understand our performance and assess need. This helps us to target our collective resources effectively to ensure the best outcomes for learners and communities. Qualitative feedback from partners, learners and communities is used very well alongside quantitative data to inform planning, monitoring and reporting progress.

Monitoring progress

We have clear, ambitious and achievable aims and targets informed by analysis and use of performance information. Almost all partners, staff and volunteers understand and are committed to meeting our aims and targets. We work very well with partners to regularly report and jointly review performance information which demonstrates we are achieving almost all of the ambitious targets we set. We regularly identify and benchmark against comparable provision to better understand and improve our performance. We have a strong and shared understanding of how well we are meeting our aims and targets, and improving trends over time. We use shared intelligence very well to report the impact of CLD to stakeholders, including learners and communities. We monitor effectively how well we respond to change, including unexpected events. These processes help strengthen our capacity to adapt and respond to changing needs timeously.

Impact on learners and communities

Our performance information shows improving outcomes for almost all learners, groups and communities we work with. We systematically review robust intelligence about the achievements of learners and communities. We use this intelligence to inform and forward plan to support priorities. We monitor and track progress for all learners well and use this data to support learners to work towards their next steps and celebrate their achievements. We can demonstrate how well our work builds resilience, community capacity and increases social capital. We have robust intelligence which shows we are effective in supporting community empowerment and voice, and making and sustaining positive changes over time. Our performance information demonstrates that our work is contributing to reducing persistent and systemic inequalities that effect learners and communities.

Challenge questions

1. How systematically and well do we use data and other information, including learner and community feedback, research and other reports, to identify existing and emerging needs and to inform our planning for improvement?
2. How well do we identify and use appropriate and relevant information to enable us to analyse our performance and monitor progress over time?
3. How well do we work with partners to identify and make best use of shared performance information to inform planning for improvement and allocation of resources?
4. How well informed, clear, ambitious and achievable are our targets and aims?
5. How well do staff, volunteers and partners understand and work towards meeting our targets and aims?
6. How well do we use benchmarking and trends over time to monitor the impact of our practices and planning for improvement?
7. How well do we report, gather feedback and share analysis on our performance with stakeholders?
8. How well do we use data to inform and plan the next steps for learners and communities?
9. How well are we meeting key priorities for learning, such as reducing the poverty-related attainment gap?
10. How well does our performance information demonstrate that the communities we support are developing, progressing, identifying needs and sustaining positive changes over time?
11. How effective are we in using performance information to understand and demonstrate how our work is contributing to reducing persistent and systemic inequalities that effect learners and communities?
12. Overall, how well can we demonstrate the collective impact of our work on learners, groups, communities and the wider area?