Implementation guidance: Implementing across a local authority

The steps below explain how practitioners within a local authority could implement the Youth Voice Toolkit consistently. Each step is important to embed a genuine and consistent approach across different settings. 

  1. Agree local authority leadership support 

  1. Establish a local authority strategic Youth Voice development group 

  1. Create a local authority youth voice charter 

  1. Present Youth Voice Toolkit and Charter to wider leaders 

  1. Establish a local authority Youth Voice Network 

  1. Take action 

It is important to seek support from leadership within the local authority to support this approach. This may include directors of education, chief executives and locally elected officials. 

The approach must be explained in full. Utilise the summary presentation within the support materials to help facilitate this explanation and seek support for the following: 

  • Creation/development of a strategic youth voice development group who will drive the toolkit forward and adhere to national guidance 

  • Creation and use of a local authority Youth Voice Charter as the central principles used for consulting with children and young people 

  • Creation of a youth voice network which involves practitioners across all settings which facilitate youth voice structures 

  • Development of approaches to gain support from head teachers and establishment leads 

After support has been agreed the next steps of the process can begin. 

Practitioners from across the local authority should be involved in the creation of a strategic Youth Voice development group, if this does not already exist via a different medium. This group may link with existing children’s rights networks or structures within the local authority and should have representation from schools, CLD, education and third sector organisations where appropriate.   

The strategic Youth Voice group will have the responsibility to lead the implementation of this approach across a local authority. It should be made up of practitioners who have local authority responsibility of youth participation or democracy as well as those with remits around children’s rights and the UNCRC.  

This group will conduct the following steps: 

  • Map existing youth voice structures across the authority 

  • Create and/or implement a youth voice charter  

  • Gather local leadership support of toolkit with headteachers, managers, local leaders etc.  

  • Connect practitioners who lead on youth voice structures e.g. pupil council, mentor programme, youth forums. 

  • Support practitioners to utilise the Empowering Youth Voices resource pack 

  • Coordinate local authority wide consultations on common themes using resource pack 

  • Provide professional learning and dialogue opportunities where required 

This group should have a regular meeting cycle and create an youth voice action plan for youth voice rollout with tracking and monitoring procedures. 

A Youth Voice Charter is helpful to support a consistent, agreed and widely understood approach to consultation with children and young people.  The charter outlines the principles that all adults should follow when they are consulting them. 

The charter gives a mechanism to fully appreciate the way in which children and young people wish to be consulted, while ensuring that it is meaningful, non-tokenistic and supports accountability. 

The charter should be made up of a number of statements and descriptive sentences that allow adults to understand the principles of how they should work with children and young people. Forth Valley and West Lothian have an example of a youth voice charter.

Step 1 – Consult:  To begin creating a charter, the local authority strategic Youth Voice development group should create a consultation survey to find out what is important for young people. The Youth Voice group may also wish to involve young people in creation of this consultation (e.g. LA wide youth forum, MSYP groups, a C&YP thematic board).  

Create a consultation survey using the questions below as guidance. The survey should contain at least three questions similar to those below. This consultation survey should be created in digital format using an accessible platform that is easy to use.  

Youth Voice Charter Consultation - Purpose 

This survey is an important part of creating a youth voice charter, as it offers children and young people an opportunity to tell adults how they wish to be consulted. The responses then form the basis of the youth voice charter. The charter is the foundation of the Toolkit approach and forms a commitment that adults will consult with children and young people in a rights-based way.  

Youth Voice Charter Consultation Survey - Example Questions  

  • How would you like adults to speak to you, when they want to hear your thoughts and ideas? 

  • What could adults do to help you feel listened to and taken seriously, when they want to hear your thoughts and ideas? 

  • What should adults do to treat you fairly and with respect, when asking your opinion? 

  • What could adults do to make it easier for you to understand what they are asking you? 

  • After you tell adults your ideas as part of consultation activities, what would you like them to do next? 

Once the consultation survey has been created, the group should send it to settings where children and young people are (schools, youth groups, organisations, communities etc.) to gather a wide range of responses. Ask practitioners in these settings to share the survey with children and young people and agree a time frame for completion. 

Step 2 – Consolidate: Gather the results of the consultation survey. Depending on the quantity of responses, it may be helpful to distil some of the answers or present them in a table or spreadsheet, you may wish to utilise digital tools to support this. Ensure the consolidated responses are in a format that can be understood by children and young people. 

Step 3 – Analyse: Present the consolidated views from the survey to a youth voice group or structure that exists in the local authority (e.g. LA wide youth forum, collection of MSYPs, a C&YP thematic board). Allow time for the young people to analyse the views presented to them and give them the opportunity to identify the common themes, statements, phrases, words and ideas. Ask the group to share and discuss these common elements and select or present them as statements. To help aid this process and support discussion with young people you may wish to refer to the Forth Valley and West Lothian example or the Childrens Commissioner 7 Golden Rules for Participation 

Step 4 – Create: Support the children and young people to take the common statements and compile these into a youth voice charter document. Ensure the document has key headings and descriptive text for what these headings mean in context. Organise these and then share them in a presentable format with the youth voice structure (and other youth voice groups if possible) to confirm accuracy and agree the overall look of the youth voice charter. 

Step 5 – Share:  To support a consistent and genuine approach, the charter should be shared, displayed and upheld across the local authority by practitioners and leaders at all levels. Part of this sharing process involves presenting the charter to establishment leaders and receiving their pledge to uphold it, details on how this can be done is within the next section. 

Note: Some establishments within your authority may have already developed a youth voice charter. In such cases, the local authority’s charter can be used alongside the locally created version, or individual settings can choose to adopt the local authority’s charter if they prefer. 

It is important to secure support from local leaders and heads of establishments. This involves building their understanding of youth voice and the toolkit approach. Presenting the Youth Voice Charter and the overall methodology can help gain their endorsement. 

This would include (but not be limited to): 

  • Headteacher meetings 

  • Community planning partnerships 

  • CLD partnership groups 

  • Children and Young People committees 

It is recommended that the summary presentation in support materials is used to support input to these settings. 

As part of this process a 'Pledge' could be made by leaders to support the implementation of the approach. Leaders should confirm they make this pledge by signing it, this can be done digitally or in person.  

Example of these pledges are below - these can be altered based on each local authority: 

  • Understand how the Youth Voice toolkit from Education Scotland can be used in settings which look to consult children and young people meaningfully.   
  • Identify a teacher/practitioner in the school/setting to lead on youth voice and link in with the Youth Voice Development Group and/or Local Authority Youth Voice Network.  
  • Uphold, share and display the Youth Voice charter to colleagues, and children and young people in my establishment.  
  • Support the use of the Empowering Youth Voices Resource Pack, as appropriate, with a youth voice structure e.g. pupil council, youth forum, ambassador groups, youth committee etc. 

After pledges are made, members of the strategic youth voice development group should identify times to check in with local leaders to determine progress and uphold accountability. 

With a youth voice charter created and leadership support confirmed, the practical application of the toolkit can begin. Practitioners in schools, setting and establishments who facilitate youth voice structures should begin to use the Empowering Youth Voices resource pack with the support of the Youth Voice Development Group. The resource pack will enable practitioners to support children and young people to consult their peers on themes that are important. 

This pack can be used at any time and over any period with recommendations on how to use it detailed in the Empowering Youth Voice resource section. The pack is based on a peer-research approach and allows for a more inclusive group of children and young people to be consulted on themes instead of just the few that often feature in a traditional youth voice structure. 

Professional learning may be required on how to use this resource pack in cascaded settings, however the detailed information within the Empowering Youth Voices section of the toolkit explains how the pack can be used. 

Finally, this pack can also be used with a local authority youth voice structure. In this case the children and young people involved in this structure would be delivered the pack as normal however consideration would need to be given on how this group consults their peers. This may be conducted by: 

  • Asking youth voice structures in cascaded settings to conduct social research based on a theme agreed at a local authority level. This would include questions generated at this level and guidance on where this should be done e.g. a school pupil council being given time to ask questions that have been generated within school classes. 

  • Agreeing times for the local authority youth voice structure representatives to conduct social research in different settings e.g. visiting youth groups, visiting schools etc. 

Note: a local authority strategic youth voice group at this point should make decisions on how they wish to capture and amalgamate the results of consultations being conducted over the authority. Decisions should also be made on what local authority wide consultations on specific themes can be done and over what time frame. 

Following the creation of the Youth Voice Charter, and use of the Empowering Youth Voice Resource pack, developing a network for practitioners can be a helpful way to bring them together under a shared mandate. Guidance on how to conduct this exists with the supporting materials section on Creating a Youth Voice practitioners network 

The network should be made up of teachers, CLD practitioners, youth workers, representatives from the third sector who are facilitating a youth voice structure in their settings etc. The network should be led by members of staff who are part of the strategic youth voice development group.  

Establishing a local authority youth voice network for practitioners can:

  • Support consistent use of the Youth Voice Charter and Empowering Youth Voices resource pack across different settings.  
  • Allow time to discuss progress, challenges and opportunities with implementation  
  • Give space for practitioners to share practice, receive support and guidance 
  • Create a consistent way for practitioners to receive updates and information in relation to youth voice 
  • Allow opportunities for larger consultation activities on local authority wide themes  

It is recommended that communication with this network should be established using a digital space or through email correspondence. 

The toolkit has now been implemented in with a local authority setting. Consistent steps should be taken to increase the number of settings that use the toolkit over time to allow it to become the consistent method for youth voice. 

Setting and establishments that implement the toolkit will start to gather views from children and young people on a wide range of themes and generate youth voice action plans as a result. Practitioners within the youth voice development group should use these to support action at a local authority level. This could include: 

  • Consolidating consultations on particular themes to be presented to leaders and decision makers 

  • Support youth voice action plan objectives within local establishments and how they are implemented 

  • Use local youth voice action plans to inform local authority youth voice structures on need 

  • Identify common themes and conduct a local authority wide consultation on a key topic, generating a youth voice action plan for whole authority as a result 

Providing a feedback loop to those that are not involved in a youth voice structure is also essential. Information on how to do this can be found in the Measuring Impact and Sharing Action section.