Accessibility statement for Service Status

Published 03/09/2020.  Last updated 04/02/2021

This accessibility statement applies to the Service Status site that is run by Status Hub, a third party supplier, for Education Scotland.

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible - AbilityNet - My computer my way

Reporting accessibility problems with this website

We are constantly working to ensure that all parts of this website are fully accessible. If there are parts of the site that you cannot access or if you think we are not meeting accessibility requirements, please contact us:

Email: enquiries@educationscotland.gov.scot

Phone: +44 (0)131 244 4330

We will consider your request and get back to you.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How accessible is this website?

 We know some parts of the Service Status site are not fully accessible:

  • Filter services input field is nested inside its label element;
  • service description tooltip uses a link element but the destination does not exist
  • insufficient colour contrast;
  • scroll-up icon is blocking some page content on 400% browser screen;
  • most icons required to understand content do not meet the contrast ratio of 3:1 against adjacent colours;
  • some pop-up’s prevent a user accessing other page content as there is no option to dismiss the pop-up’s without a mouse;
  • user is unable to operate elements on the page;
  • no option to skip repeated content;
  • tooltip/popover icons need to move keyboard focus upon selection; and
  • dropdown menu elements are not following the correct specifications regarding which states and properties should be present.

Technical information about this website’s accessibility

Education Scotland is committed to making all of its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is a third party product supplied to Education Scotland by Status Hub.

This website and related services are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following items do not comply with the WCAG 2.1 AA success criteria

WCAG Guideline

Description

1.3.1: Info and Relationships

 
  • Filter services input field is nested inside it’s label element
  • Service description tooltip uses a link element but the destination does not exist

1.4.3: Contrast (Minimum)
  • Insufficient colour contrast

1.4.10: Reflow
  • Scroll-up icon is blocking some page content on 400% browser screen

1.4.11 Non-text Contrast
  • Most icons required to understand content do not meet the contrast ratio of 3:1 against adjacent colours

1.4.13 Content on Hover or Focus
  • Some pop-up’s prevent a user accessing other page content as there is no option to dismiss the pop-up’s without a mouse

2.1.1: Keyboard
  • upon selecting an incident popover icon link, the keyboard focus doe not move to the tooltip

2.4.1 Bypass Blocks
  • no option to skip repeated content

2.4.3 Focus Order

  • Tooltip/popover icons need to move keyboard focus upon selection

4.1.2 Name, Role, Value
  • Dropdown menu elements are not following the correct specifications regarding which states and properties should be present


See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

We are not currently claiming that any accessibility problems are not within the scope of the accessibility regulations.

What we’re doing to improve accessibility

Education Scotland is currently working with Status Hub to address the areas of non-compliance detailed above and plan to have the Service Status website conform fully with WCAG 2.1 by December 2020.

Preparation of this accessibility statement

This statement was prepared on 11/09/2020. It was last reviewed on 01/10/2020. This website was last tested in September 2020. The test was carried out by StatusHub.

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Accessibility statement for Service Status

Published 03/09/2020.  Last updated 04/02/2021

This accessibility statement applies to the Service Status site that is run by Status Hub, a third party supplier, for Education Scotland.

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible - AbilityNet - My computer my way

Reporting accessibility problems with this website

We are constantly working to ensure that all parts of this website are fully accessible. If there are parts of the site that you cannot access or if you think we are not meeting accessibility requirements, please contact us:

Email: enquiries@educationscotland.gov.scot

Phone: +44 (0)131 244 4330

We will consider your request and get back to you.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How accessible is this website?

 We know some parts of the Service Status site are not fully accessible:

  • Filter services input field is nested inside its label element;
  • service description tooltip uses a link element but the destination does not exist
  • insufficient colour contrast;
  • scroll-up icon is blocking some page content on 400% browser screen;
  • most icons required to understand content do not meet the contrast ratio of 3:1 against adjacent colours;
  • some pop-up’s prevent a user accessing other page content as there is no option to dismiss the pop-up’s without a mouse;
  • user is unable to operate elements on the page;
  • no option to skip repeated content;
  • tooltip/popover icons need to move keyboard focus upon selection; and
  • dropdown menu elements are not following the correct specifications regarding which states and properties should be present.

Technical information about this website’s accessibility

Education Scotland is committed to making all of its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is a third party product supplied to Education Scotland by Status Hub.

This website and related services are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following items do not comply with the WCAG 2.1 AA success criteria

WCAG Guideline

Description

1.3.1: Info and Relationships

 
  • Filter services input field is nested inside it’s label element
  • Service description tooltip uses a link element but the destination does not exist

1.4.3: Contrast (Minimum)
  • Insufficient colour contrast

1.4.10: Reflow
  • Scroll-up icon is blocking some page content on 400% browser screen

1.4.11 Non-text Contrast
  • Most icons required to understand content do not meet the contrast ratio of 3:1 against adjacent colours

1.4.13 Content on Hover or Focus
  • Some pop-up’s prevent a user accessing other page content as there is no option to dismiss the pop-up’s without a mouse

2.1.1: Keyboard
  • upon selecting an incident popover icon link, the keyboard focus doe not move to the tooltip

2.4.1 Bypass Blocks
  • no option to skip repeated content

2.4.3 Focus Order

  • Tooltip/popover icons need to move keyboard focus upon selection

4.1.2 Name, Role, Value
  • Dropdown menu elements are not following the correct specifications regarding which states and properties should be present


See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

We are not currently claiming that any accessibility problems are not within the scope of the accessibility regulations.

What we’re doing to improve accessibility

Education Scotland is currently working with Status Hub to address the areas of non-compliance detailed above and plan to have the Service Status website conform fully with WCAG 2.1 by December 2020.

Preparation of this accessibility statement

This statement was prepared on 11/09/2020. It was last reviewed on 01/10/2020. This website was last tested in September 2020. The test was carried out by StatusHub.

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